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Privacy Policy

1. Introduction

At Ground Up Building & Carpentry, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We value your trust and strive to be transparent about our data practices.

2. Information We Collect

In the course of our business, we may collect various types of information. This typically includes personal information such as your name, email address, and phone number. For our business clients, we may also collect company names and ABNs. Additionally, we gather website usage data, including IP addresses, browser types, and pages visited, to help us improve our online services.

3. How We Collect Information

We collect information through several channels. Most commonly, this occurs through direct interactions when you fill out forms on our website or contact us directly. We also use automated technologies such as cookies and server logs to collect data about your visit to our site. In some cases, we may obtain information from third-party sources, but only when permitted by law.

4. Why We Collect Information

The information we collect serves several purposes. Primarily, it allows us to provide and continually improve our services to meet your needs better. We use your contact information to communicate with you about our services, including updates, responses to inquiries, and promotional materials (with your consent). Some data collection is necessary to comply with legal obligations. We also analyse website usage and trends to enhance your browsing experience and the functionality of our site.

5. Sharing of Information

While we consider your information to be private, there are some circumstances where we may share it with others. We may provide your information to service providers who assist in our business operations, always ensuring they adhere to our privacy standards. When required by law, we may disclose information to legal and regulatory authorities. We may also share information with business partners, but only with your explicit consent. It's important to note that we do not sell your personal information to third parties under any circumstances.

6. Your Rights

Under Australian privacy law, you have several rights regarding your personal information. You have the right to access your personal information that we hold and to request corrections if you believe the information is inaccurate or incomplete. In certain circumstances, you may request that we delete your information. You also have the right to withdraw consent for certain data processing activities. To exercise any of these rights, please contact us using the details provided at the end of this policy.

7. Data Security

Protecting your information is of utmost importance to us. We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary action.

 9. Changes to This Policy

As our business evolves, we may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review this policy periodically. For significant changes, we will make every effort to notify you directly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us at:

Ground Up Building & Carpentry
Email: hello@groundupbc.com.au
 

Your privacy matters to us, and we are always here to address any queries you may have about how we handle your information.

Privacy Policy for Ground Up Building & Carpentry

Last updated:  21/08/24

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